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Dashboard Guide

Learn how to manage every aspect of your DabDash store.

Getting Started

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Products & Catalog

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Orders & Customers

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Order Management screenshotVideo walkthrough available
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Order Management

Difficulty: Easy

View, process, and fulfill customer orders with status tracking and invoices.

3-5 mins
Order Status & Lifecycle screenshot
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Order Status & Lifecycle

Difficulty: Easy

Every order status explained — what each one means, what happens when you change it, and which transitions are allowed.

3-4 mins
Delivery Slots screenshotVideo walkthrough available
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Delivery Slots

Difficulty: Medium

Configure available delivery windows by zone with capacity limits.

3-5 mins
Driver Scheduling screenshotVideo walkthrough available
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Driver Scheduling

Difficulty: Medium

Schedule single-day shifts and set recurring weekly shift templates so the next two weeks build themselves.

3-5 mins
Dispatch & Routes screenshotVideo walkthrough available
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Dispatch & Routes

Difficulty: Medium

Approve shift cancellations and swaps, confirm driver assignments, and review every driver's route on a map.

4-6 mins
Delivery Settings screenshotVideo walkthrough available
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Delivery Settings

Difficulty: Medium

Control driver self-serve options, what customers see on the tracking page, proof of delivery, and driver alerts.

4-6 mins
Driver Cash Reconciliation screenshotVideo walkthrough available
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Driver Cash Reconciliation

Difficulty: Easy

Reconcile the cash your drivers collect on delivery and spot any shortfall or overage at a glance.

2-3 mins
The Driver Portal screenshotVideo walkthrough available
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The Driver Portal

Difficulty: Easy

What your drivers see — their shifts, open shifts to claim, their delivery stops, and proof of delivery.

3-5 mins
Delivery Subscriptions screenshotVideo walkthrough available
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Delivery Subscriptions

Difficulty: Easy

Recurring deliveries that re-order on a set cadence — predictable revenue without manual re-entry.

2-3 mins
Customer Directory screenshotVideo walkthrough available
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Customer Directory

Difficulty: Easy

Browse customer profiles, order history, loyalty points, and saved addresses.

2-3 mins

Delivery Zones

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Analytics & Reports

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Revenue Overview screenshotVideo walkthrough available
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Revenue Overview

Difficulty: Medium

Track gross and net revenue, order counts, and average order value with trend charts and daily breakdowns.

3-5 mins
Revenue by Product screenshot
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Revenue by Product

Difficulty: Medium

Rank products by revenue, track units sold, monitor stock levels, and identify your best sellers.

2-3 mins
Revenue by Zone screenshot
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Revenue by Zone

Difficulty: Medium

Compare delivery zone performance by revenue, order volume, and delivery fees collected.

2-3 mins
Profitability & COGS screenshot
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Profitability & COGS

Difficulty: Medium

Analyze cost of goods sold, gross margins, and net revenue per product to understand true profit.

3-5 mins
Inventory Valuation screenshot
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Inventory Valuation

Difficulty: Medium

See the real-time value of your current stock at cost and retail price with unit conversion and stock distribution.

3-5 mins
Inventory Changes Report screenshot
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Inventory Changes Report

Difficulty: Medium

Audit every stock movement — sales, restocks, manual adjustments, and refunds — with trend charts, stat cards, and full-history filtering.

2-3 mins
Search screenshot
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Search

Difficulty: Expert

Track search clicks, impressions, click-through rate, and average position with Google Search Console data.

3-5 mins
Loyalty Points Report screenshot
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Loyalty Points Report

Difficulty: Medium

See points earned and redeemed over time, your outstanding points liability in dollars, who is redeeming, and a full searchable transaction ledger you can export.

3-5 mins
Campaign Analytics screenshot
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Campaign Analytics

Difficulty: Medium

Measure every email campaign — sends, open rate, click rate, unsubscribes, conversions, and revenue — with an engagement chart and a per-campaign drill-down showing recipients, top links, and the 72-hour engagement timeline.

4-6 mins

Marketing

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Coupons & Discounts screenshotVideo walkthrough available
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Coupons & Discounts

Difficulty: Easy

Create percentage or fixed-amount discount codes with usage limits and expiry dates.

2-3 mins
Freebie Rules screenshotVideo walkthrough available
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Freebie Rules

Difficulty: Easy

Reward customers with automatic free items when they reach spending thresholds.

2-3 mins
Promotional Widgets screenshotVideo walkthrough available
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Promotional Widgets

Difficulty: Easy

Build homepage promo cards that link shoppers to featured products, categories, and collections.

2-3 mins
Store Blog screenshotVideo walkthrough available
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Store Blog

Difficulty: Easy

Publish blog posts on your storefront to engage customers and boost SEO.

3-5 mins
SEO Settings screenshotVideo walkthrough available
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SEO Settings

Difficulty: Medium

Set meta titles, descriptions, and Open Graph data for your storefront pages.

3-5 mins
Email Campaigns & Blasts screenshotVideo walkthrough available
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Email Campaigns & Blasts

Difficulty: Medium

Send email blasts and campaigns to your customers and leads. Preview live audience counts before sending, track sends, errors, and pauses in real time.

5-8 mins
Text (SMS) Campaigns screenshot
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Text (SMS) Campaigns

Difficulty: Medium

Send text blasts to opted-in customers using your own Twilio number. Connect Twilio, compose a message, preview your SMS audience, and track delivery in the text log.

5-8 mins
Campaign Send Errors screenshotVideo walkthrough available
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Campaign Send Errors

Difficulty: Medium

See every failed send across your email and text campaigns, find the cause, and fix it before resending.

3-5 mins
Email & SMS Suppressions screenshotVideo walkthrough available
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Email & SMS Suppressions

Difficulty: Easy

See every address or phone opted out of transactional or campaign messages, understand why each was suppressed, and lift suppressions when a customer asks to re-enable contact.

3-4 mins
Product Reviews screenshotVideo walkthrough available
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Product Reviews

Difficulty: Easy

Turn on post-delivery product reviews, moderate customer feedback, and control what appears on your storefront.

2-3 mins

Communication

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Settings

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Your Store Info screenshotVideo walkthrough available
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Your Store Info

Difficulty: Easy

Set your business name, address, phone number, subdomain, and timezone.

1-2 mins
How Your Store Looks screenshotVideo walkthrough available
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How Your Store Looks

Difficulty: Easy

Upload your logo, pick your colors, choose a font, and set your hero banner.

2-3 mins
Shop Settings screenshotVideo walkthrough available
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Shop Settings

Difficulty: Easy

Run storewide sales, manage loyalty points, configure freebie confirmation, set low-stock thresholds, and choose your order numbering and weight conversion.

3-5 mins
Marketing Settings screenshotVideo walkthrough available
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Marketing Settings

Difficulty: Easy

Recover abandoned carts with one carefully timed email to eligible signed-in customers.

2-3 mins
Age Check & Legal screenshotVideo walkthrough available
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Age Check & Legal

Difficulty: Medium

Turn on age verification, manage checkout ID photos, add ID face thumbnails to documents, and publish legal links.

3-5 mins
Your Domain & Email screenshotVideo walkthrough available
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Your Domain & Email

Difficulty: Medium

Use your own domain name, set up your email sender, and add a BIMI logo.

4-6 mins
Notification Settings screenshotVideo walkthrough available
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Notification Settings

Difficulty: Easy

Choose which alerts you get by email or push — orders, low stock, and restock requests.

2-3 mins
Live Chat screenshotVideo walkthrough available
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Live Chat

Difficulty: Easy

Turn the chat bubble on your store on or off and write a greeting message.

1-2 mins
Moving Your Data In screenshotVideo walkthrough available
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Moving Your Data In

Difficulty: Medium

Import your products, stock levels, and customers from Wix using CSV files.

4-6 mins
Integrations screenshotVideo walkthrough available
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Integrations

Difficulty: Medium

Connect Google Analytics, Search Console, and Cloudflare to your store.

3-5 mins
Cloudflare Setup Guide screenshot
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Cloudflare Setup Guide

Difficulty: Medium

Step-by-step guide to connecting Cloudflare, applying HTTPS settings, and linking your custom domain.

4-6 mins
Metrc Integration screenshotVideo walkthrough available
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Metrc Integration

Difficulty: Medium

Connect your Metrc API key, sync packages, link products to package labels, and turn on automatic compliance reporting. US stores only.

5-8 mins
Staff & Permissions screenshotVideo walkthrough available
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Staff & Permissions

Difficulty: Easy

Add staff members, set initial passwords, and control which parts of the dashboard each person can access.

2-3 mins
Your Account screenshotVideo walkthrough available
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Your Account

Difficulty: Easy

Update your display name, change your email address, set a new password, and see your role and dashboard access permissions.

1-2 mins
Saved Webhooks screenshotVideo walkthrough available
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Saved Webhooks

Difficulty: Medium

Save named webhook endpoints once and reuse them for orders and email campaigns. Each webhook has its own URL, signing secret, custom headers, and test payload.

4-6 mins
Payment Methods screenshotVideo walkthrough available
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Payment Methods

Difficulty: Easy

Enable any combination of Cash on Delivery, Payment Link (templated per-order URL), QR Code, and CRM/Webhook handoff. Customers see only the methods you turn on at checkout.

3-5 mins
Accept Crypto Payments screenshotVideo walkthrough available
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Accept Crypto Payments

Difficulty: Medium

Add USDT/USDC on BSC/Polygon/Ethereum, native ETH/BTC/LTC, or USDT on Tron as a payment method. Funds go directly to your wallet — DabDash watches the chain and credits the order once the transfer confirms.

5-8 mins
Security screenshot
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Security

Difficulty: Easy

Block repeat fraud at checkout — disposable emails, IPs, domains, full addresses, and phone numbers. Each list works on its own.

3-5 mins
AI Assistant screenshotVideo walkthrough available
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AI Assistant

Difficulty: Medium

Connect Claude or any AI tool to your store for hands-free inventory checks, order lookups, campaign creation, and more.

5-8 mins
Dabby — AI Assistant for Your Dispensary screenshotVideo walkthrough available
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Dabby — AI Assistant for Your Dispensary

Difficulty: Easy

Chat with Dabby right inside your dashboard to check margins, draft promotions, clean up an imported product list, and more — all with plain-English requests.

3-5 mins
Metrc Package Inventory screenshotVideo walkthrough available
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Metrc Package Inventory

Difficulty: Easy

See every active Metrc package synced from the state API, search and sort by label or item name, and sync on demand.

2-3 mins
Metrc Package Mapping screenshotVideo walkthrough available
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Metrc Package Mapping

Difficulty: Medium

Link each DabDash product and variation to its Metrc package label so sales and reconciliation report correctly.

3-5 mins
Metrc Compliance screenshotVideo walkthrough available
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Metrc Compliance

Difficulty: Medium

Track reporting status, nightly reconciliation runs, and recent Metrc API activity for your compliance records.

3-5 mins
Connect Your POS screenshot
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Connect Your POS

Difficulty: Medium

One place to connect your own point-of-sale system — send new orders out with webhooks, or let an AI assistant look up your store data.

3-5 mins
Send New Orders to Your POS screenshot
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Send New Orders to Your POS

Difficulty: Medium

Step-by-step recipe for sending every new order to Indica, Blaze, Dutchie, or your own system the instant it comes in, using a saved webhook.

3-5 mins
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