Staff & Permissions

Add staff members, set initial passwords, and control which parts of the dashboard each person can access.

What this page does

Staff & Permissions lets you give other people access to your DabDash dashboard without sharing your owner account. Each staff member gets their own login and you choose exactly which parts of the dashboard they can see.

The owner account always has full access. Staff members can only see the areas you grant them.

Owner vs. Staff

Owner: The account that registered the store. Full access to every page, including billing, settings, and staff management. There is always exactly one owner.
Staff: Any additional account you add. Staff can only see the areas you tick when you set them up. They cannot manage other staff members or access billing.

Adding a staff member

Add staff form showing name, email, password, and permission checkboxes for eight areas — The Add staff form — fill in their details and tick the areas they need.

Click Add staff in the top right of the Users table.
Enter the staff member's name and email address.
Set an initial password and confirm it. Passwords must be at least 8 characters. Share it securely — they can change it once logged in.
Tick the areas this person should be able to access. See the Areas reference below for what each one covers.
Click Add staff member. They can now log in at dabdash.com with their email and password.

Editing a staff member

Edit staff form showing the name field, disabled email, and permission area checkboxes — When editing a staff member, the email address is locked. Change the name and permissions as needed.

Click the pencil icon in the Actions column next to the staff member. You can update their name and change which areas they can access.

The email address is locked after creation. If a staff member needs to use a different email, remove them and add them again with the new address.

Resetting a staff member's password

Click the key icon in the Actions column. DabDash generates a new random password and shows it to you on screen. Copy it and share it securely — it will not be shown again.

Tip: The password is only shown once. If you close the page before copying it, you will need to reset it again.

Removing a staff member

Click the trash icon in the Actions column. You will be asked to confirm. Removing a staff member deletes their login account — they will not be able to log in any more.

Warning: Removing a staff member is permanent. Their account is deleted. Any orders, notes, or data they created stays in your store.

Permission areas

Each area controls access to a section of the dashboard. Tick only the areas a staff member needs for their role.

Area	What it unlocks
Orders	View, process, and update customer orders. Change order status, print invoices, and view order details.
Customers	Browse the customer directory, view profiles, order history, and loyalty points.
Products	Create, edit, and manage products, categories, inventory, and price menus.
Promotions	Manage coupons, freebie rules, and bundle deals.
Marketing	Edit homepage promotional widgets, publish blog posts, and manage SEO settings.
Zones	Draw and edit delivery zones on the map, set delivery fees and minimum order amounts.
Reports	View analytics — revenue, top products, COGS, inventory valuation, and zone reports.
Settings	Access store settings pages. Does not include Users management (owner-only) or billing.

Frequently Asked Questions

How do I add a staff member in DabDash?

Go to Settings → Users, click Add staff, enter the staff member's name, email, and an initial password, then tick the areas they should be able to see. Click Add staff member to create their account. They can log in immediately with the email and password you set.

How do I change what a staff member can see in DabDash?

Go to Settings → Users and click the pencil icon next to the staff member. Tick or untick areas in the permission checkboxes and click Save changes. The new permissions take effect the next time they load a page.

How do I reset a staff member's password in DabDash?

Go to Settings → Users and click the key icon in the Actions column next to the staff member. DabDash generates a new random password and shows it to you once. Copy it and share it securely with the staff member — they can change it themselves under Your Account once logged in.

Can a staff member access billing in DabDash?

No. Billing is accessible only to the store owner. Staff members cannot see or change the subscription, payment method, or invoices regardless of which areas they are granted access to.