Help Center

Your Store Info

Set your business name, address, phone number, subdomain, and timezone.

How Your Store Looks

Upload your logo, pick your colors, choose a font, and set your hero banner.

Loyalty Points

Turn loyalty points on or off and control how fast customers earn and spend them.

Age Check & Legal

Turn on age verification, require ID photos at checkout, and add legal page links.

Your Domain & Email

Use your own domain name, set up your email sender, and add a BIMI logo.

When We Tell You Things

Choose which alerts you get by email or push — orders, low stock, and restock requests.

Live Chat

Turn the chat bubble on your store on or off and write a greeting message.

Moving Your Data In

Import your products, stock levels, and customers from Wix using CSV files.

Dashboard Overview

Understanding your dashboard metrics, revenue charts, and recent orders at a glance.

Billing & Subscription

Manage your plan, payments, trial expiry, and Stripe billing portal access.

Managing Products

Create, edit, and organize your cannabis product catalog with strain data and weight variations.

Managing Categories

Organize your products into categories for easy browsing and storefront navigation.

Delivery Zones

Draw delivery zones on the map, set fees, and control where you deliver.

Inventory Management

Track zone-level stock, audit changes, and prevent overselling.

Order Management

View, process, and fulfill customer orders with status tracking and invoices.

Customer Directory

Browse customer profiles, order history, loyalty points, and saved addresses.

Pricing Structures

Configure Simple, Weight, Unit, Variation × Weight, and Variation × Unit pricing for cannabis products.

Coupons & Discounts

Create percentage or fixed-amount discount codes with usage limits and expiry dates.

Freebie Rules

Reward customers with automatic free items when they reach spending thresholds.

Delivery Slots

Configure available delivery windows by zone with capacity limits.

Analytics & Reports

Track revenue trends, top products, cost of goods, and margin breakdowns.

Vendor Blog

Publish blog posts on your storefront to engage customers and boost SEO.

SEO Settings

Set meta titles, descriptions, and Open Graph data for your storefront pages.

Customer Inbox

Manage live chat conversations and customer support messages.

Notifications

View order alerts, stock warnings, and system notifications.

Restock Notifications

See which customers are waiting for out-of-stock products to return.