For US retailers in Metrc states, DabDash syncs your packages, maps them to your products, and runs scheduled reconciliation against state inventory — all from inside the dashboard. You see the same totals the state sees, with a clear audit trail and recent API activity.
Answer delivery questions, recommend strains, and resolve order issues without leaving the dashboard. Every conversation is saved, searchable, and organized by status so nothing slips through the cracks.
When something needs the DabDash team — a bug, a question, a feature request — file it from the help menu and track the ticket right here. Every issue has a status, a type, and a date so you always know where things stand. No email threads, no lost replies.
Set your business details, tune your storefront rules, and handle age check basics without bouncing between pages. It is a cleaner setup path for new cannabis retailers who need to get live quickly and confidently.
Upload your logo and favicon. Choose primary and accent colors. Select a font family. Toggle between dark and light mode for your storefront. Set a hero image for your homepage. Your storefront adapts instantly — no code required.
Point your own domain, set your sending email details, and use import tools to bring your store over without guesswork. This is the part of onboarding that makes the store feel real fast.
Pick which alerts matter, then turn on live chat with a welcome message and hours that match your real operation. The result feels calm, clear, and manageable for busy delivery teams.
Minimum order amounts, delivery fees, order limits, and storefront behavior live here. These are the knobs experienced operators tune first — before they worry about promos or ads.
Proof of delivery, live tracking, shift self-serve, and notification defaults — configured once, enforced everywhere. Built with input from dispatch leads who needed fewer phone calls on busy Fridays.
Cash on delivery, payment links, QR codes, webhooks, and crypto — enable any combination. Customers see only active methods at checkout. No card processor lock-in; you collect how your market expects.
Paste a GA4 ID, connect Google Search Console, or link Cloudflare — each integration is independent. Read-only OAuth where possible; your credentials stay scoped to what each service needs.
Connect any MCP-compatible AI tool to your tenant endpoint. Ask about inventory, orders, or promotions in plain English — the same read-only access you trust in the dashboard, exposed for operators who live in AI workflows.
Disposable email detection plus manual blocklists for IPs, domains, emails, and phone numbers. Each list works independently — security teams can add a bad actor in seconds without touching product or zone settings.
Age wall, minimum age, and ID photo requirements — set once in Compliance settings. Mandatory ID capture flows into customer profiles and fulfillment documents your team already prints.
Your account is just yours — your name, your sign-in email, your password. Update it any time without touching anything customer-facing. If you run more than one store, the same account works across all of them.
Add staff with their own login. For each person, pick exactly which areas of the dashboard they can see — orders, products, zones, customers, settings, and more. New hires get a clean view focused on their job. Reset their password or remove them in one click when things change.
Any combination of cash on delivery, your own payment link, a QR code (like Interac, Venmo, or Cash App), a webhook to your own processor, or crypto to your own wallet. There is no card processor lock-in, and DabDash never handles your customers' payments.
Yes, the age and ID compliance settings let you set a minimum age (typically 21) and choose whether ID upload is off, optional, or mandatory.
Yes, for US retailers in Metrc states. It syncs packages from the state API, maps them to your products, and runs scheduled reconciliation with a full activity log for audits.
Yes, each store has its own AI Assistant (MCP) endpoint with revocable API tokens, giving read-only store observability to tools like Claude Desktop and Cursor.
Add them a login under Team & Permissions, then toggle exactly which areas they can see, like orders or products, without exposing billing or other settings.
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