Can customers choose their delivery time?
Yes, customers pick a delivery time slot at checkout from windows you configure, each with its own capacity limit so a slot can't be overbooked.
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Let customers pick their delivery window
Create delivery time windows so customers can choose when their order arrives. Set capacity limits per slot, specify available days of the week, and define time windows that match your driver schedules.
- Configurable time windows (e.g., 10am–12pm, 2pm–4pm)
- Per-slot capacity limits
- Day-of-week scheduling
- Customers select their preferred slot at checkout
Every driver, every stop, at a glance
See exactly what each driver is delivering today — grouped by driver, then time window, then stop, in the order they will drive it. Pick how hands-on you want to be: assign everything yourself, let us draft routes for you to review, or fully automate it. When you need to rebalance, drag a not-yet-sent stop onto another driver and it moves instantly.
- Driver → time window → ordered stops, on one screen
- Manual, Hybrid, or Automatic dispatch — your call
- Smart route optimization so drivers do more per shift
- Drag-to-rebalance stops between drivers in seconds
- Recurring delivery subscriptions for predictable revenue
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Schedule your fleet like a delivery pro
Route planning only works when drivers show up. Assign recurring shifts, set capacity per window, and let drivers claim open slots from their app — the same workflow multi-store operators use to keep weekends covered without spreadsheet chaos.
- Driver roster with contact details and roles
- One-off and recurring shift scheduling
- Weekly shift templates with zones and capacity
- Pause templates without deleting history
- Drivers see assignments in the driver app
Approve swaps and cancellations before they hit the route
When a driver requests a swap or can't make a shift, you see it here first. Confirm proposed assignments, resolve conflicts, and keep customers informed — built from real dispatch desk feedback from licensed delivery teams.
- Pending cancellation and swap requests in one queue
- Proposed delivery assignments awaiting your OK
- Driver-first rollup tied to today's routes
- Fewer last-minute surprises on delivery day
- Works with the command center and map mode
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Close the day knowing every dollar is accounted for
Cash-on-delivery stores lose margin when collections drift. This report compares what each order was worth against what drivers handed in — the same reconciliation view finance leads ask for before they sign off on nightly totals.
- Expected vs collected per order
- Variance column flags shorts and overages
- Filter by date and driver
- Pairs with cash-on-delivery payment method
- Audit-friendly export for your bookkeeper
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What your drivers see in the field
Your drivers get their own simple app — no training required. They pick up open shifts, see their stops in delivery order, navigate to each door, and confirm delivery with a photo or signature. Cash collected is tracked automatically, so end-of-shift reconciliation is effortless.
- Pick up open shifts and manage their schedule
- Today's stops in route order, one tap to navigate
- Proof of delivery — photo or signature at the door
- Cash collection tracked automatically per shift
FAQ
Frequently asked questions
How are drivers assigned to orders?
You can choose manual assignment, a hybrid mode that drafts routes for you to review, or fully automatic dispatch with route optimization.
How does driver cash reconciliation work?
The Driver Cash report compares what a cash-on-delivery order was worth against what the driver actually handed in, flagging any shortfall or overage in a variance column.
Do drivers have their own app?
Yes, drivers see today's stops in route order with one-tap navigation, pick up open shifts, and capture proof of delivery by photo or signature.
Can I offer recurring deliveries, like a weekly order?
Yes, delivery subscriptions let customers set up recurring orders for predictable, repeat revenue.
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