Overview

Delivery zones define the geographic areas where your store delivers. Each zone is drawn as a polygon on the map and carries its own delivery fee, service fee, minimum order amount, and priority. Customers are automatically matched to the correct zone based on their delivery address when they check out.

You need at least one active zone before customers can place orders. If a customer's address does not fall inside any active zone, they will not be able to complete checkout.

Coverage Map

The map at the top of the page shows all your zones as coloured polygons. Hover over any polygon to see its name and priority. Inactive zones appear more transparent than active ones.

Blue dot: Your store location — set in Settings → General. Hover to see the address.
Orange dots: Customer delivery addresses for past orders. These help you see where your customers actually live so you can draw zones that match your real delivery area.

Creating a Zone

DabDash zone creation page showing an interactive map with the polygon drawing tool active and a details panel on the right with name, colour picker, fees, and active switch — The zone creator — draw your boundary on the map, then fill in the details panel on the right.

Click Create Zone to open the zone editor. You will be taken to a full-screen map where you can draw the boundary of your new zone.

1

Zone Details

In the details panel, give the zone a Name customers will recognise at checkout (e.g., "Downtown" or "North Side"). Set the Priority number — if zones overlap, the zone with the higher priority wins for that address.
2

Zone Colour

Pick a colour for the polygon on the coverage map. When you have multiple zones, distinct colours make it easy to tell areas apart at a glance.
3

Active Switch

Switch Active on before saving so customers in this area can place orders immediately. Leave it off to create the zone without making it available — useful when you want to set up fees before launching.
4

Draw the Boundary

Click the polygon tool in the top-right toolbar of the map. Click around the edge of the area you want to cover — add as many points as you need to trace the boundary accurately. Double-click (or click the first point) to close the polygon. Then set the Delivery Fee, Service Fee, and Minimum Order in the details panel and click Save Zone.

Tip: The orange dots on the map show delivery addresses from past orders. Use them as a guide when drawing zone boundaries so your coverage matches where your customers actually live.

Editing a Zone

DabDash zone editor showing an existing zone with its polygon drawn on the map and fields pre-filled with the current name, colour, fees, and active status — The zone editor — existing boundary and settings are pre-filled so you only change what you need.

To edit an existing zone, click the Edit button in its row on the zones list. The zone editor opens with the existing polygon already drawn on the map and all fields pre-filled.

To redraw the boundary, delete the existing polygon using the trash icon on the map toolbar, then draw a new one.
To update only the fees or name, change the fields and click Save Zone — you do not need to touch the map.
Toggling Active off from the edit form pauses deliveries to that area without deleting the zone.

Deleting a Zone

At the bottom of the edit form is a Delete Zone button. Deleting a zone is permanent — customers whose addresses only fall inside that zone will no longer be able to place orders. Use the Active switch instead if you want to temporarily pause deliveries to that area.

Zone Settings

Name: A descriptive label shown to customers at checkout (e.g., "Downtown", "North Suburbs"). Keep it short and recognisable.
Colour: How the polygon appears on the coverage map. Pick a distinct colour when you have multiple zones so they are easy to tell apart.
Priority: When a customer's address falls inside two overlapping zones, the zone with the higher priority number wins. Use priority to handle edge cases between zones with different fee structures.
Delivery Fee: The flat fee charged to the customer for delivery. Set to $0.00 for free delivery in that zone.
Service Fee: An optional additional fee (e.g., a handling or convenience charge) shown separately at checkout.
Minimum Order: The smallest cart subtotal required to place an order in this zone. The checkout will block the customer if their cart is below this amount.
Active / Inactive: Only active zones are available to customers at checkout. Deactivate a zone to temporarily stop deliveries to that area without deleting it.

Bulk Zone Actions

Select one or more zones using the checkboxes (or click a row to switch it) and use the floating action bar at the bottom of the screen to apply changes across all selected zones at once:

Activate / Deactivate: Enable or disable multiple zones simultaneously — useful when expanding or pausing a delivery area.
Set Delivery Fee / Service Fee / Min Order: Apply a uniform fee or minimum order to multiple zones at once. Enter the dollar amount in the field that appears after selecting that action.
Delete: Permanently remove selected zones. Customers in those areas will no longer be able to place orders. This action requires confirmation and cannot be undone.