Storefront Browsing Flow
How customers discover products, categories, and out-of-stock items on your storefront.
Overview For Store Team
This section explains what shoppers see and what controls it in your dashboard. Most visits follow this pattern: Home → Products/Categories → Product Detail → Cart.
Your Settings, Products, Categories, Inventory, and Zones pages all directly influence what is visible here.
Customer Entry Points
- Home highlights your hero banner, featured items, and category links.
- Products shows the full product list with search and filters.
- Categories narrows items by product type.
- Blog can bring new shoppers into your product pages.
What Makes Products Visible
- Product Status
- Only active products are intended for customer browsing. Draft or archived items should stay hidden.
- Variations & Pricing
- Products need valid size options and prices so customers can add to cart without confusion.
- Category Status
- Inactive categories are not meant to drive storefront navigation, even if products remain in your catalog.
- Inventory State
- Out-of-stock products may still be visible, but buy buttons change to restock request actions.
Zone Context During Browsing
Delivery zone checks affect trust early in the shopping journey. A shopper outside your active zones may browse but cannot complete checkout.
To reduce failed checkouts, keep active zone coverage accurate and ensure minimum order and delivery fees are clear.
Out-of-Stock Experience
When a product is unavailable, customers can submit a restock notification request. Those signups feed your Restock Notifications list.
This is demand data. High restock counts usually mean that item should be reordered soon.
Ops Checklist
- Review inactive/archived products weekly to avoid stale catalog entries.
- Keep category ordering aligned to your highest-converting menu paths.
- Use clear product photos and strain details to help shoppers choose faster. Products with Indica/Sativa percentages display a strain ratio bar — choose between "Text" and "Slider" styles in Settings → General → Strain Bar Display.
- Monitor restock demand and low-stock alerts together before reordering.